Servicing - Horton Automatics

Maintenance, Service and Repair

In June of 2019 Horton Automatics Ltd maintenance and repair service was passed to our sister company Bolton Gate Services/Horton Auto Door Services. Another member of the Novoferm UK group of companies.

For service and repair of doors during their warranty period please contact us as normal. For service and repair of doors outside of their warranty period please follow this link.

Although no longer offered directly by Horton Automatics ltd we believe strongly in regularly servicing products so that they retain their longevity and are legally compliant.

You want your doors to perform well for a long time into the future and so do we. To ensure this, it’s important that automatic or specialist doors are routinely serviced and repaired by qualified engineers.

Automatic and specialist doors can suffer wear and tear on busy, harsh environments which can impact their performance. They require regular maintenance performed by trained engineers in order to continue operating safely and effectively.

Why service your doors?

• Ensure the safety of users of the doors.

• Extend the life of the entrance and reduce cost.

• Maintain the environment and security of your premises.

• It is a legal requirement – the principle legislation relevant to automatic doors are; The Machinery Directive, EN16005, BS7036, Workplace health, safety and welfare regulation 1992 (PUWER) and Regulatory Reform (fire safety) Order 2005.

“Horton Automatics provide Mitie (working in partnership with a major Airport), a very reliable service, acting quickly to attend to any faults which are reported. Their engineers are security cleared for working at the airport which is a huge benefit to Mitie. The servicing is completed in line with our client requirements, and the return of quotations following any faults found is diligent and prompt”

Sue Bolton

Mitie Technical Facilities Management

Automatic and specialist doors can suffer wear and tear in busy, harsh environments which can impact their performance. They require regular maintenance performed by trained engineers in order to continue operating safely and effectively.

Horton Automatics provides service options to maintain and repair all makes of automatic and manual door systems. We operate a 24-hour response service nationwide across the UK with regionally located engineers.

We offer a selection of service contract plans to suit your requirements.

Contract Plans:

Planned Preventative Maintenance

Yearly contract
Priority call-out
Two service visits per annum
Adjustments and rectification of minor faults
Compliance checks within service report
Parts and call-out at discounted contract rates

Fully Comprehensive

Priority call-out
Yearly contract
Two service visits per annum
Compliance checks within service report
Inclusive call-outs (excluding misuse and abuse)
Replacement parts (terms apply)

Call-out

Non-contract basis
Call-out hotline
Compliance checks
Quotations
Repair and maintenance

From call–outs for mechanical faults or out of use items through to offering service plans as part of the after sales service. Horton Automatics cares about the ongoing quality of the doors we manufacture and are called to which is why we encourage regular servicing.

If you would like more information about Horton Automatics, please call 01952 670 169 or fill out the enquiry form below.